使命：Mission 为客户创造价值，服务！服务！服务！ creating value for customers, service ! service! service! 核心价值观：Core value 产品，企品，人品，三品合一 product, enterprise moral, personality, join them together. 工作作风：Style of work 说真话，干实事，重效率，重结果 tell the truth, do practical work, valuing efficiency, valuing result 工作态度：Work attitude 我是一切的根源，从我做起，满怀激情，全力以赴 I am the root of all, begin from myself, passionate, go all out 工作行为原则：Work behavior principle 是否有利于创城可持续发展 whether it would be benefit to the sustainable development of ChuangCheng 是否有利于提升客户满意度和忠诚度 whether it would be benefit to improve customer satisfaction and loyalty 是否有利于平衡双方利益 whether it would be balance the benefits of both sides 产品原则：Product principle 生产出来只是产品 the output is the product 注重品质的是精品valuing quality is boutique 注重细节的是奢侈品 valuing detail is luxury 我们要做奢侈品we produce luxury 精神：Spirit 关爱，学习，敬业，协作，创新 care, learn, devote, team, innovate 总方针：General principle 不抛弃，不放弃，不断创新，追求卓越 do not abandon, do not give up, continuous innovation, pursue of excellence 指导思想： Guiding concept 以客户为中心，以奋斗者为本，坚持艰苦奋斗，谨记危机意识 customer centricity, take striver as base, insist on work hard, remember crisis